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Toyota transforms IT service desk with gen AI

CIO Business Intelligence

Ballard is also the technology executive responsible for both the company’s battery electric vehicle (BEV) platform as it shifts to electrification, and its digital platform engineering and architecture organization, and he counts on conversational AI and generative AI as major components to transform HR and IT service requests.

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Using the Cloud as a Tool to Achieve Business Goals

CIO Business Intelligence

Organizations may decide to execute a multi-stage migration rather than undertaking a comprehensive re-architecture as an incremental approach to cloud adoption provides time to refine the approach and effectively demonstrate progress and benefits. Take Your People Along on the Ride. Compliance is Not an Afterthought. Watch Costs.

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