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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. This will help drive growth, provide new value, and serve the needs of enterprises.

B2B 130
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DTWS: Telia's path to zero-touch automation

TM Forum

She explained that as recently as two years ago, Telia had at least “six different ways of doing order to activation” and “proposing products to customers” with six or more order to activation stacks across B2C and B2B markets in different countries. The smaller releases allowed for a faster pace.

B2C 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The Salesforce Certified Development Lifecycle and Deployment Architect credential is designed for those experienced with applying DevOps, Application Lifecycle Management, and governance to support client requirements.

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Unleashing creativity with the programmable telco

TM Forum

CSPs must manage this transformation holistically to optimize the benefits of 5G to offer innovative and tailored use-cases to their retail and enterprise customers. B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade. How does the programmable telco improve customer experience?

Network 132
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. It’s interesting to look at 5G impact in terms of both consumer and enterprise.

Oracle 130
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. This excerpt from our latest report. '. BSS strategies for new lines of business' looks at the scale of the opportunity and why CSPs are.

B2B 130
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Order management at the heart of modern service operations

TM Forum

– CSPs are adopting common information models, DevOps methodologies, modular microservice architectures, open APIs and digital operations frameworks. Linear process automation is still typical in B2C service fulfillment has been steadily transforming into a more dynamic discipline on the B2B side. Based on standards.

B2B 130