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Discovering value in B2B and B2B2X ecosystems

TM Forum

Some digital offerings, like entertainment and gaming, could monetize untapped B2C opportunities, but the lucrative B2B segment offers the greatest opportunity to help industry verticals differentiate and tap into high-margin revenue streams. This will help drive growth, provide new value, and serve the needs of enterprises.

B2B 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

To earn this cert, candidates should know how to maintain and modify Sales Cloud and Service Cloud applications; manage users, data, and security; and construct dashboards, reports, and workflows.

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Unleashing creativity with the programmable telco

TM Forum

One of the many benefits of adopting this programmable architecture is that it enables all stakeholders in a digital ecosystem (including end-customers, software and hardware vendors, cloud-service providers, etc.) B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade. Download our eBook.

Network 132
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. Cloud native deployment is also helping to overcome traditional technical challenges for service providers.

Oracle 130
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Kimberly-Clark’s business-first approach to digital transformation

CIO Business Intelligence

We’re cloud smart, not cloud first,” he says. “We We actually lead with business transformation — and then we did a cloud migration as a part of that.”. So many companies started out with a cloud transformation and then selectively they drove business transformation. The blueprint for business transformation.

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Order management at the heart of modern service operations

TM Forum

– CSPs are adopting common information models, DevOps methodologies, modular microservice architectures, open APIs and digital operations frameworks. Network operations for the 5G and cloud era will soon require real-time, dynamic service-level operations to support features such as network slicing. Based on standards.

B2B 130