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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 145
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CIOs sharpen cloud cost strategies — just as gen AI spikes loom

CIO Business Intelligence

To be sure, enterprise cloud budgets continue to increase, with IT decision-makers reporting that 31% of their overall technology budget will go toward cloud computing and two-thirds expecting their cloud budget to increase in the next 12 months, according to the Foundry Cloud Computing Study 2023.

Strategy 126
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10 best practices when partnering for strategic skills

CIO Business Intelligence

For the more specialized IT needs, there just aren’t enough people to meet the demand,” says Michael Manos, CTO of Dun & Bradstreet. Jason Carolan, CIO of data center solutions provider Flexential, says deciding on the right model between full-services and staff augmentation is essential. Select the right partnership model.