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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

NOVEMBER 5, 2020

Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity. For starters, agents who moved from the office to their home had to connect to their contact center solutions over the public internet.

Telecommunications 142
Telecommunications VOIP Quality Assurance Unified Communications 142
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Will cognitive networks enable better conversations in the future?

Spearline Testing

JULY 16, 2019

The telecoms industry has undergone a fundamental transformation with the decline of traditional landlines and the rapid evolution of technologies such as smart devices, Voice over Internet Protocol (VoIP), the Internet of Things (IoT), 5G, and cloud computing. Growing from reactive, to proactive, to cognitive.

Network 60
Network Telecommunications Unified Communications IBM 60
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