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What is an automation engineer? A growing role to address IT automation

CIO Business Intelligence

The goal of an automation engineer is to eliminate defects, errors, and problems with product or software development and with business or customer service processes. Automation is also used to streamline IT help desk ticketing, service management and to deliver quality products and software faster, with fewer defects.

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5 hot IT hiring trends — and 5 going cold

CIO Business Intelligence

Rajan Kumar, vice president and CIO at Intuit, says the software maker recognizes the need to remove bias from the interview process to assess candidates fairly. In key function areas, like data science, software engineering, and security, talent supply remains as tight or tighter than before.”

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Top 10 governance, risk, and compliance certifications

CIO Business Intelligence

Once you’ve passed that certification, you can move onto the CRMA certification, which recognizes individuals who are involved with risk management and assurance, governance, quality assurance and control self-assessment. One rung below the Master level is the popular ITIL Expert.