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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. Today, more and more individuals leverage remote working tools such as Microsoft Teams, Google Meet, Zoom, WebEx, GlobalMeet, and cloud-based PBXs, to enable business continuity.

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The Beginner’s Guide to Voice Quality Testing

Spearline Testing

Being on top of voice quality issues as they happen, with the intelligence to be able to make adjustments to voice call routes ‘on the fly’, means you are able to proactively manage this aspect of your brand’s reputation. And, indeed, telcos rely on their partners to pass a voice call along the full call path. New to Spearline?