CIO Business Intelligence

DECEMBER 29, 2023

“With a focus on automation for customer service and telesales functions, we’re looking at intelligent automation solutions that can help improve customer engagement and self-help capabilities,” says Chris Pendergast, the company’s SVP and CTO.

Fractional CTO 139

Fractional CTO Cloud Strategy Data 139

CIO Business Intelligence

DECEMBER 28, 2023

A 2023 survey of more than 1,300 respondents from around the globe who either influence or manage their organization’s risk and compliance programs found that only 53% rated their programs as mature. Furthermore, the State of Risk & Compliance Report, from GRC software maker NAVEX, found that 20% described their programs as early stage.

Government 115

Government Policies Enterprise Enterprise 115

CIO Business Intelligence

MARCH 13, 2023

That sense of purpose and yearning to do meaningful work is the ace in the hole for Optum Enterprise CTO Francois Charette, who has hired a number of Silicon Valley technologists in recent months. There’s a world outside big tech and [a belief] that we can solve interesting problems and build cool software,” Baden says.

CTO Hire 98

CTO Hire Healthcare Engineering Real Estate 98

CIO Business Intelligence

JANUARY 4, 2024

CIOs had to navigate a labyrinth of challenges in 2023: generative AI rewrote the rulebook of technological possibility, governments started to draft new regulatory frameworks for the tech sector, and global conflicts disrupted business operations. Through it all, CIOs had to adapt swiftly.

Fractional CTO 135

Fractional CTO Artificial Intelligence Security CTO 135