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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

The massive investment in 5G has proved that it presents vast market opportunities, and the applications & services market will be the actual revenue growth for 5G. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.

Devops 163
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

The most performant CRM system today, Salesforce is a core technology for digital business, and its associated applications and ecosystem help make it in a leading platform for those seeking a lucrative IT career. Salesforce skills are among the most sought-after in the IT industry and demand is soaring.

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Unleashing creativity with the programmable telco

TM Forum

to build, launch and monetize their own offers, applications & services. But it is no longer a ‘one size fits all’ Thanks to 5G, networks can be customized for specific customers, services, or applications. B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade.

Network 132
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. This excerpt from our latest report. '. BSS strategies for new lines of business' looks at the scale of the opportunity and why CSPs are.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130
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Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

When the online ecommerce application was complete in 2020, it could enroll customers and ingest products and prices from downstream applications. The team that built the solution consisted of engineers with strong skills in Ruby, Node, React, and DevOps. But the in-store experience relied on separate tech. “As

Retail 90