CIO Business Intelligence

JUNE 21, 2022

In a bid to help enterprises offer better customer service and experience , Amazon Web Services (AWS) has added a new case management feature, dubbed Amazon Cases, to its Amazon Connect cloud-based contact center service. Amazon claims that this allows enterprises to build a chatbot within hours instead of weeks.

Unified Communications 115

Unified Communications SAP Cloud Enterprise 115

CIO Business Intelligence

AUGUST 8, 2022

When we look ahead at the key trends shaping the next 12 months, decentralised, secure, cloud-based solutions are enabling businesses of all sizes to adopt technologies that have been deployed successfully by larger enterprises. Underlying all of this innovation, of course, is connectivity, specifically, business-grade fibre.

Unified Communications 85

Unified Communications Cloud Artificial Intelligence Applications 85

CIO Business Intelligence

FEBRUARY 13, 2023

Fifty-two percent of organizations plan to increase or maintain their IT spending this year, according to Enterprise Strategy Group. This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%).

Budget 145

Budget CTO Hire Unified Communications Tourism 145

CIO Business Intelligence

SEPTEMBER 20, 2022

Kalmar expanded her leadership team to include someone specifically accountable for enterprise change. Who has cycles in our run-the-business organization to even consume and accept this new stuff when it comes out?” Learn as you go, communicate your wins, and continue to listen to your stakeholders.”. Unified Communications

Chemicals 98

Chemicals Wireless Unified Communications Network 98

Victus pro Scientia Opus -- Food for the Knowledge

MARCH 7, 2008

Enterprise 2.0 Big news item #1 of the day followed: Bills announcement of SharePoint On-Line and Exchange On-Line , hosted versions of these two immensely popular applications. Microsoft also announced tools for co-existence between its on-line applications and on-premise instances of the same. I think not!)

Conference 40

Conference Microsoft Applications Enterprise 40

CIO Business Intelligence

JULY 12, 2022

The pace of business is accelerating. Enterprises today require the robust networks and infrastructure required to effectively manage and protect an ever-increasing volume of data. An industry-first, it allows for greater personalization in a virtual environment that performs and functions like an on-premise solution.

Data Center 98

Data Center Enterprise Enterprise Cloud 98