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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Enterprise communications services saw slow but steady 1.6% The unified communications market’s meager 1.6%

Budget 145
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Packaged SharePoint Deployment Planning Services

Victus pro Scientia Opus -- Food for the Knowledge

If you license your products under Microsoft's Software Assurance program (SA), you are eligible to use services dollars you receive as a benefit under SA to fund structured SharePoint planning engagements of 1, 3, 5, 10, or 15 days in length to do things like build proofs of concept, conduct architectural design sessions, etc.

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Bringing Your Employees Together Under a Shared Customer Experience Ownership Model

CIO Business Intelligence

Create a conversational workspace Workstream Collaboration is a cloud-based application that converges siloed unified communications (UC) and contact center technology into one tool with one single application.

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Why Flexibility Is Driving the Future of Business Success

CIO Business Intelligence

This is a giant leap forward from the old monolithic approach to business communications. With a single cloud-based architecture, businesses can quickly pivot to meet customer and employee needs and deliver personalized experiences that target very specific, granular use cases. . Faster time to value.

Course 127