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Misled by metrics: 7 KPI mistakes IT leaders make

CIO Business Intelligence

Too often, technology companies pay consulting or analyst firms to create metrics based on the best characteristics of their offerings,” says Judith Hurwitz, CEO of Hurwitz Strategies, an emerging technology consulting firm. Today, many CIOs feel the same way about metrics. Metrics are only as good as their source.

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Aligning security and business strategies

CIO Business Intelligence

In times of economic downturn, for example, cybercrime may increase as people turn to illegal activities to make money. For example, suppose an organization has multiple teams or departments responsible for different parts of its cybersecurity strategy. Looking at history, this does not bode well for levels of cybercrime.

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Five areas where EA matters more than ever

CIO Business Intelligence

The discipline of enterprise architecture (EA) is often criticized for forcing technology choices on business users or producing software analyses no one uses. Forrester Research has identified more than 20 types of enterprise architecture roles being used by its clients.

CTO Hire 102
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Why Stories Work where Requirements Documents Fail - Social.

Social, Agile and Transformation

The document is handed to analysts who break the requirements down to development tasks and a project manager develops a schedule and assigns resources to tasks. In the real world, requirement documents are rarely complete and the software developers themselves are developing the architecture directly from the requirements document.

Social 100
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

for example, shows that CSPs’ share of the market for communications services fell from 73% to 49% between 2011 and 2019, while that of digital disrupters rose to 49%. What are some of the technical challenges for CSPs as they improve their digital experience architectures? TM Forum Open Digital Architecture.

Oracle 130
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7 tough IT security discussions every IT leader must have

CIO Business Intelligence

Organizations should discuss ways they can modernize their technology infrastructure to support architectures in which security is built in, not simply bolted on, says Google Cloud CISO Phil Venables. What would happen, for example, if a key client’s business was shut down by a cyberattack? What would be the next steps?

Security 139
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CloudOps: A framework for optimizing your cloud operations

CIO Business Intelligence

Anyone who’s involved in the creation of software products should be well familiar with DevOps, a set of practices that combines software development and IT operations, with the goal of shortening the development lifecycle and providing continuous delivery and high-quality products. .

Cloud 96