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You Better Shape Up! Insights From Australia’s 2024 CX Index Study

Forrester IT

Our latest research, working off of Australia 2024 Customer Experience Index (CX Index™) study data, reveals that most brands and agencies in our study saw the quality of their CX either flatlining or declining. In 2024, we surveyed banking, investment, government, and, for the first time, superannuation firms.

Study 243
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Companies Should Not Solely Rely on Younger Employees for AI Training: MIT, Harvard, Wharton Study

IT Toolbox

However, a recent academic study casts doubt on this assumption. Learn more about the study. The post Companies Should Not Solely Rely on Younger Employees for AI Training: MIT, Harvard, Wharton Study appeared first on Spiceworks Inc.

Study 278
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Revealing The Riches: The Power Of Robust Survey Data In A TEI Study

Forrester IT

Learn how to amplify the findings in your TEI study and reach more members of the buying group by incorporating robust survey data. Surveys can enhance interview findings by validating them for specific use cases, industries, or company sizes.

Survey 418
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Over 50% of Employees Fear Reporting Cybersecurity Mistakes Finds ThinkCyber Study

IT Toolbox

A new study by ThinkCyber has found that most employees feel underprepared to deal with security risks at their organizations. Find out more about the study, problems with cybersecurity training, and measures to improve awareness outcomes.

Study 208
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7 Questions Every App Team Should Ask

In its 2020 Embedded BI Market Study, Dresner Advisory Services continues to identify the importance of embedded analytics in technologies and initiatives strategic to business intelligence. Which sophisticated analytics capabilities can give your application a competitive edge?

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How To Study for CompTIA Cybersecurity Analyst (CySA+)

Association of Information Technology Professional

Here’s our advice on how to study for the new CompTIA CySA+ (CS0-003) exam. You’ll want to ensure you are fully prepared before you undertake the IT certification process.

Study 279
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90% of Social Media Influencers Are Active on Instagram: Study

IT Toolbox

The post 90% of Social Media Influencers Are Active on Instagram: Study appeared first on Spiceworks. Discover the key statistics and trends vital for brands to upgrade their influencer collaborations.

Study 317
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How a Global CPG Leader Optimized $500M of Direct Materials Spend and Exceeded Savings Goal

This case study — How a Global CPG Leader Optimized $500M of Direct Materials Spend and Exceeded Savings Goal by Partnering with GEP — details how GEP’s strategic insights helped the company increase its resilience and optimize direct materials spend to drive year-over-year savings. The result was a year-over-year savings of more than 3%.

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How One Manufacturer Used GEP SOFTWARE To Save $45M in Direct Material Sourcing

This new case study, Global Heavy Equipment Manufacturer Saves $45M in Direct Material Sourcing With GEP SOFTWARE, outlines how the company partnered with GEP to streamline its direct material sourcing process and increase spend visibility, leading ultimately to savings of $45 million and improved efficiency and governance.

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Reimagined: Building Products with Generative AI

“Reimagined: Building Products with Generative AI” is an extensive guide for integrating generative AI into product strategy and careers featuring over 150 real-world examples, 30 case studies, and 20+ frameworks, and endorsed by over 20 leading AI and product executives, inventors, entrepreneurs, and researchers.

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Your Guide to Using Conversational Marketing to Drive Demand Generation

Studies show the return on investment (ROI) of conversational marketing helps your marketing team drive revenue. Whether it’s a business deal or a personal connection, they are a driving force to solidify a foundation of trust. According to Bold 360, “81 percent of B2B buyers have left a page because they didn’t want to fill out a form.”.

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Best Practices for a Marketing Database Cleanse

Multiple industry studies confirm that regardless of industry, revenue, or company size, poor data quality is an epidemic for marketing teams. As frustrating as contact and account data management is, this is still your database – a massive asset to your organization, even if it is rife with holes and inaccurate information.

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How Banks Are Winning with AI and Automated Machine Learning

Case studies describing how organizations both large and small are leveraging automated machine learning. In this white paper, we cover: The landscape of common AI use cases -- across every line of business and function in a bank. How today’s banks can handle the data science talent shortage. Brought to you by Data Robot.

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How Banks Are Winning with AI and Automated Machine Learning

Case studies describing how organizations both large and small are leveraging automated machine learning. In this white paper, we cover: The landscape of common AI use cases -- across every line of business and function in a bank. How today’s banks can handle the data science talent shortage. Brought to you by Data Robot.

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Improving the Accuracy of Generative AI Systems: A Structured Approach

Speaker: Anindo Banerjea, CTO at Civio & Tony Karrer, CTO at Aggregage

Using this case study, he'll also take us through his systematic approach of iterative cycles of human feedback, engineering, and measuring performance. . 💥 Anindo Banerjea is here to showcase his significant experience building AI/ML SaaS applications as he walks us through the current problems his company, Civio, is solving.