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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 145
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New CIO appointments in India, 2022

CIO Business Intelligence

Amit Goel joins Blox as CTO. Web Werks India hires Kamal Goel as director of IT. Publicis Groupe India names Roopesh Pujari as CTO. Roopesh Pujari has been promoted to CTO at marketing and advertising firm Publicis Groupe India. Gaurav Sharma becomes group CTO of Poonawalla Fincorp. February 2022. January 2022.

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South Africa’s King Price Insurance moves to cloud as business grows

CIO Business Intelligence

Insurance companies are no longer only there for their customers in times of disaster. Modern approaches to insurance and changes in customer expectations mean that the insurance business model looks very different than it used to. For many insurers, this means investing in cloud.

Insurance 104