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Spur Innovation with an Open and Intelligent Digital Transformation 2.0 Platform

TM Forum

Revenue of traditional services to consumers like voice, roaming, and SMS has been in significant decline, and the explosion of data volumes hasn’t brought massive revenue growth as expected. Nevertheless, the lack of clear B2B and B2C scenarios hinders CSPs from realizing the monetization of 5G investments.

Devops 163
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Discovering value in B2B and B2B2X ecosystems

TM Forum

Unlike earlier wireless generations, and even fixed networks, operators realize their revenue is unlikely to come from connectivity alone, as few consumers are willing to pay a premium for 5G voice and data offerings. At the technical level, this will lead to a shift, as DevOps transitions into DevSecOps. Analysts predict.

B2B 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

This includes creating and modifying user accounts, managing data, creating and maintaining custom fields and objects, and configuring the system to meet organizational needs. Salesforce Administrator A Salesforce Certified Administrator manages and maintains an organization’s Salesforce CRM system.

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DTWS: Telia's path to zero-touch automation

TM Forum

. “It means that the network is going to self-heal and self-optimize and you’ll understand whether the network is going to start to degrade in terms of service performance before it actually happens,” Aaron Boasman Patel, Vice President, AI, Customer Experience & Data, TM Forum explained.

B2C 130
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Unleashing creativity with the programmable telco

TM Forum

More than any other technological evolution, 5G makes digital transformation across the entire CSP organization essential to manage the volume of data, services and partners needed to succeed. B2B and B2C customers want more choice and more flexibility. 5G is more than just a network upgrade.

Network 132
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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. The key focus here for CSPs is to avoid becoming a cheap data pipe and add as much value as possible. going to all this trouble.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130