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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO Business Intelligence

On July 8, 2022, a botched maintenance update on the Rogers ISP network in Canada crashed internet access across the country for at least 12 hours, with some customers experiencing problems for days afterward. The nationwide outage affected phone and internet service for about 12.2 The impact was profound.

Internet 112
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What Is: Jitter

Spearline Testing

Today, telecommunications traffic largely passes over a packet-switching network and very often over the public internet. Speech data translates into packets for call participants and redirects ‘toward’ a recipient. What is jitter? Another common and equally frustrating annoyance that affects phone calls is jitter.

Network 145
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Do your VoIP services have a case of the 'jitters'?

Spearline Testing

However, because VoIP relies on an internet connection, poor network performance is one of the most common issues affecting it. VoIP technology transforms voice fragments into data packets that are digitally transferred over the internet. Data packets contain the: Source and destination IP addresses and ports.

VOIP 131
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Understanding Packet Loss

Spearline Testing

Packet loss occurs when one or more packets of data traveling across a computer network fail to reach their destination. The end result of these packets failing to reach the opposite end of the network communication leads to missing data, in a VoIP call it would lead to missing pieces of the conversation. Common Causes of Packet Loss.

VOIP 139
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What Is: Jitter

Spearline Testing

Nowadays, telecommunications traffic mostly passes over a packet-switching network and very often over the public internet. Speech data is translated into packets for call participants and redirected 'toward' a recipient. What is Jitter? What are the different Jitter Types? What causes Jitter? How to reduce Jitter.

Network 103
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The VoIP connection: Don’t be jittery with bad audio quality

Spearline Testing

Voice over Internet Protocol (VoIP) allows individuals to make calls over the internet. Since VoIP relies on an internet connection, the service is prone to delays and hiccups if your internet connection is not up to the assignment. A buffer is a caching system for receiving data packets. What is VoIP?

VOIP 60