Sun.May 12, 2019

CX in India: Looking Back To Look Ahead

Forrester IT

So unless you’ve been living under a corporate rock for the last few years, you’ve certainly been bombarded with buzz around two words – “Customer Experience”. Now, the problem with customer experience is just that – often it’s a buzzword, and everybody talks about it, but very few action it right.

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CIO Power Politics: How to Defuse Urgent Requests [Video]

CEB IT

While every IT project is important to the business unit or person requesting it, the CIO is often the one who decides what is actually “urgent” and what isn’t. The challenge exists in communicating that prioritization without damaging relationships.

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Seeing is Believing: Three Visualization Practices to Lead Digital Transformation

Future of CIO

Digital transformation is a long journey, the path to digital can be iterative, evolutionary, revolutionary, or disruptive.

The Best “Love” Quotes of “Digital Master” to Celebrate Mother’s Day May 2019

Future of CIO

" Digital Master ” is the series of guidebooks (27+ books) to perceive the multi-faceted impact digital is making to the businesses and society, help forward-thinking organizations navigate through the journey in a systematic way, and avoid “rogue digital.”

Team Leadership in the Age of Agile

Speaker: Roy Osherove, Technology and Leadership Consultant

Why is implementing new frameworks, from SCRUM to self-organized teams, so much harder than understanding them? Roy Osherove has the solution. Tune in and learn to recognize what state your team is in, to support them accordingly, and to help them adopt the best practices given where they are today.

The Monthly “Problem-Solving Master” Book Tuning: Digging Into Root Causes May 2019

Future of CIO

The purpose of “ Problem-Solving Master - Frame Problems Systematically and Solve Problems Creatively “ is to throw some light on how to understand, frame, and solve today’s multilayer, interdependent, and over-complex business problems effortlessly.