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Return on investment for unified communications

Spearline Testing

Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. In a market that is becoming increasingly competitive, well-informed choices can help a provider to gain an advantage over its competitors.

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DTMF issues have nowhere to hide with toll free and local number testing

Spearline Testing

Contact centers and unified communications services that rely on DTMF need to know that their calls are connecting properly and that their customers are getting through to the correct departments. Like so many other information-transmitting technologies, packet loss and jitter are common problems that affect DTMF fidelity.

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Understanding The Challenges Telco's Have Faced During COVID-19

Spearline Testing

.” Enterprise voice components of the UCaaS (unified communications as a service) stack also saw, and continue to see, according to Hayes – a “large increase in usage, as teammates use these tools to have conversations with their peers.” For further information, or if you have any further questions.