Spearline Testing

NOVEMBER 5, 2020

Dan kicked things off by stating that all the difficulties seen by the telecommunications industry during the COVID-19 period have been unprecedented. ’ In the early stages of the pandemic, Hayes shared – telecommunications networks around the world struggled. ” *Article originally published on UCToday.

Telecommunications 142

Telecommunications VOIP Quality Assurance Unified Communications 142

Spearline Testing

NOVEMBER 17, 2022

Contact centers and unified communications services that rely on DTMF need to know that their calls are connecting properly and that their customers are getting through to the correct departments. Dual-tone multi-frequency tones, or DTMF, is a nearly 60-year telecommunications mainstay recognized worldwide. What is DTMF?

Telecommunications 78

Telecommunications Quality Assurance Unified Communications Conference 78

Spearline Testing

MAY 19, 2020

Return on Investment: Unified Communications (UC) providers must ensure that their resources are being used efficiently. Proactive identification of technical issues has led to improved service quality and reliability, and to considerable cost savings for UC providers around the world.

Unified Communications 148

Unified Communications Conference Meeting Quality Assurance 148