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Journey Beyond transforms its contact center to deliver better customer journeys

CIO Business Intelligence

JANUARY 11, 2023

Journey Beyond, a part of Hornblower Group, is Australia’s leading experiential tourism group. These challenges forced the company to transition to a modern cloud-based communication platform. We purchased good quality noise-cancelling headsets, which was the only hardware we invested in significantly,” says Mazumdar.

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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

AUGUST 11, 2022

She has particular knowledge of architecture and urban planning, including a PhD which applied Delphi technique to predict the impacts of introducing tourism to heritage areas. She is a future thinker who specializes in the field of management and has launched more than 100 products, netting $18 billion in sales. Nancy Murphy.

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Information Technology Zone

Journey Beyond transforms its contact center to deliver better customer journeys

List of the world’s top female futurists (Update #5)

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