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Reduce your problem management costs with Spearline's Voice Assure RealTime.

Spearline Testing

Managing telecommunications networks, call routing and dial plans can be challenging. Fortunately, Spearline Voice Assure - RealTime delivers fantastic value in this complex space. Network engineering teams around the world have shared experiences that become legendary.

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Why excellent audio quality is essential for your contact center

Spearline Testing

Poor audio quality being placed into an excellent network will still result in a poor audio experience for a customer. To know for sure what your customer is actually experiencing when they dial their local contact number, you need to test your numbers from outside your network. Reduces customer churn. Constant frustration.

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5 hot IT hiring trends — and 5 going cold

CIO Business Intelligence

Hot: Casting a wide net Rizwan says innovative thinking around hiring new staff from outside technology fields is on the rise, especially if the prospective hires have experience turning a profit. A related Deloitte tech trends report suggests AI, farther out, will phase out much of the lower-tier tasks associated with IT today.

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Return on investment for unified communications

Spearline Testing

The ROI achieved by these organizations highlights the value of a strong quality assurance program. Importance of Unified Communications: Ofcom, the UK's communication regulator reported a 17% decline in the volume of calls made in recent years.