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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. It’s interesting to look at 5G impact in terms of both consumer and enterprise.

Oracle 130
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SwipeGuide’s CTO on data and the human element in Industry 4.0

CIO Business Intelligence

This is SwipeGuide , a B2B cloud-based SaaS platform that captures and scales operational knowledge, helping teams in industrial environments to create, improve, and share instructions and standard operating procedures using mobile and wearable devices. Less than a year later, she was promoted from full-stack developer to CTO. “I

CTO 98
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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

At the market research firm she specializes in the future of finance, working mainly with brands in B2B and financial industries. Chung developed the curriculum and conducted training for the government’s in-house futures course, Futurecraft. Twitter: @pesska. Elise Bohan. Location: Oxford, England, UK.

Study 148