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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). This applies to his IT group as well, specifically, in using AI to automate the review of customer contracts, Nardecchia says.

Budget 145
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IT leaders explore footing amid shifting needs and the AI power struggle

CIO Business Intelligence

IT leaders made regaining control of their cloud environments a top priority in 2023,” says Martin Hulbert, CTO of Ignite Technology, a software solutions provider based in the UK. And the fast change is also becoming a challenge for IT leaders when they need to hire skilled staff. No matter what we’re doing, there’s an app for it.

Cloud 128
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New CIO appointments in India, 2022

CIO Business Intelligence

Amit Goel joins Blox as CTO. Web Werks India hires Kamal Goel as director of IT. Publicis Groupe India names Roopesh Pujari as CTO. Roopesh Pujari has been promoted to CTO at marketing and advertising firm Publicis Groupe India. Gaurav Sharma becomes group CTO of Poonawalla Fincorp. February 2022. January 2022.

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The year’s top 10 enterprise AI trends — so far

CIO Business Intelligence

In July, New York City started enforcing new rules about the use of AI in hiring decisions. The world has flipped since 2022,” says David McCurdy, chief enterprise architect and CTO at Insight. Some of these open-source models are even small enough to run on desktop computers or mobile devices. Then gen AI came out.

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South Africa’s King Price Insurance moves to cloud as business grows

CIO Business Intelligence

King Price, a South Africa-based, privately held short-term insurance provider, were able to radically transform their business strategy, increasing system resilience, customer expansion and market adaptability in the process of adopting cloud technology.

Insurance 105