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When natural disasters strike Japan, ?ita University’s EDiSON is ready to act

CIO Business Intelligence

We have high hopes that the EDiSON initiative will become a platform that will lead to the improvement of disaster resilience in Japan and the world,” says Shinya Honda, Chief Manager of the Advanced Technology Challenge Division, Commerce, Industry, Tourism, and Labor Department, Oita Prefecture.

SAP 106
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IT to thank for most of Radisson Hotel Group’s business initiatives

CIO Business Intelligence

And we did it not only to be closer to operations, but to take advantage of the potential that Spain offers in human capital within the tourism sector. How do you see the future of the hotel and tourism world with all these technological changes? How have you rebuilt all the IT talent? It’s exciting.

Hotels 113
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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Australian experiential tourism company Journey Beyond recently revamped its contact center as part of a customer experience transformation.

Budget 145