Robots Running Hotels


The first hotel to be completely run by robots opened Friday, July 17th in Japan. The Weird Hotel in Japan where the front desk is staffed by ROBOTS opens ( Japanese equips hotel with dinobots to greet foreigners (

Hotels 380

Hotel Chains Demonstrate Common B2B eCommerce Website Blunders

Forrester IT

Why do hotel web sites fail to support business travellers' customer journeys, in both the digital and physical sense? age of the customer application development & delivery B2B ecommerce offshore services travel & leisure web development b2b ecommerce hotel travel value

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Google highlights hotels that cater to COVID-19 responders

Venture Beast

Google is introducing a new feature that shows which hotels have special rates and policies for frontline workers dealing with the COVID-19 crisis. Business Commerce Entrepreneur Marketing Mobile category-/Travel/Hotels & Accommodations Covid-19 Google google maps hotels

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Marriott Hotels offers virtual site tours

Computer Weekly

Hotel chain has enlisted London mobility startup GoInStore to offer visitors to its website virtual facility tours

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How InterContinental Hotels connects with real-time marketing

Computer Weekly

InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands

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Russian cyber espionage group targeting hotel Wi-Fi

Computer Weekly

A Russian cyber espionage group is targeting hotel Wi-Fi networks to carry out malware infections and potentially steal credentials, researchers warn

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Gulf-based Rotana Hotels centralises IT security

Computer Weekly

Hotel group implements centralised security management to proactively protect endpoints and achieve accurate security information

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InterContinental Hotel Group reveals extent of malware attack

Computer Weekly

Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months

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Vacancy: Hotels are using this time to rethink tech infrastructure

Tech Republic Cloud

The hospitality industry is in dire straits due to the coronavirus lockdown. Rather than waiting idly on the sidelines, some companies are using this time to retool

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IoT Hotel Room of the Future

IT Toolbox

Frost & Sullivan recently predicted that, “…every person globally will be impacted by IoT; its emergence will disrupt traditional business models across every industry.” ” Thanks to IP-based communications and the adoption of mobile VoIP technologies, we are more connected than ever. Now we are being connected to our devices and appliances – from smart TVs, to our connected

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5 Ways ERP Streamlines Hotel and Resort Operations

IT Toolbox

The many moving parts of hotels and resorts must work in sync every day to ensure that the business operates at its optimum level. In the hospitality industry, an enterprise resource planning (ERP) system is a vital tool for ensuring the best possible experience for guests. The hospitality industry has a specific focus: Offer guests the best services possible. This task can be complicated

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PoS malware attacks highlights need for security standards in hotel industry

Computer Weekly

Ongoing data breaches through point of sale malware highlights the need for security standards and central support for franchisees in the hotel industry, say security experts

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Amerimar and Newby’s Carrier Hotel Venture Gets a Name

Data Center Knowledge

With four carrier hotels under its belt, Netrality Properties eyeing Houston as next stop Read More. colocation Connectivity Peering

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New Owners for Philadelphia Carrier Hotel at 401 North Broad

Data Center Knowledge

Amerimar Enterprises and Abrams Capital have acquired 401 North Broad Street, the major data center and carrier hotel in Philadelphia, and will partner with telecom industry veteran Hunter Newby to operate the property.

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How big data analytics help hotels gain customers' loyalty

Tech Republic Big Data

Find out how analytics offers insights to hotels that want to determine which amenities are mostly likely to attract and delight customers

Symantec Government Symposium 11 March 2014 at the Renaissance Hotel Washington DC


By Bob Gourley DC seems to have a cyber security related event every week. No kidding. You have to pick and chose and only go to the best or you will never get any work done. How do you pick the right events?

Turnkey VoIP solution for hotel sector hits the market

IT Toolbox

In addition, this week it is launching a specialist VoIP division for the hotel industry, Phonesuite DIRECT. PhoneSuite, which specializes in telecoms solutions for the US hospitality industry, has introduced a new VoIP PBX offering, Managed VOICE. PhoneSuite DIRECT will target hoteliers looking to buy and install VoIP platforms on a factory-direct basis, offering its clients

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UAE hotel upgrades wireless network and internet connectivity

Computer Weekly

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies

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Hotel booking site Trivago powers collaboration with Dropbox

Computer Weekly

A Slack group and a workshop day helped Trivago deploy Dropbox for Business to 1300 users

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Ransomware locked hotel out of its electronic key lock system

Network World

A 4-star hotel in the Austrian Alps, the Romantik Seehotel Jaegerwirt , admitted to bowing to extortion after ransomware locked up the computer running the hotel’s electronic key lock system. This was not the first time that cyber thugs attacked the hotel. During one of the attacks, the hackers reportedly left a backdoor into the system. The third attack occurred during the opening weekend of the winter season.

Telx Completes Expansion in Two NYC Carrier Hotels

Data Center Knowledge

Adds space at 60 Hudson and 32 Avenue of the Americas Read More. colocation New York Telx

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Omni Hotels was hit by point-of-sale malware

Network World

Omni Hotels & Resorts has reported that point-of-sale systems at some of its properties were hit by malware targeting payment card information. The attack on the systems of the luxury hotel chain follows similar breaches of point-of-sale systems at various hotels and retailers like Hyatt Hotels, Target, Starwood Hotels & Resorts Worldwide and Hilton Worldwide Holdings.

Make your bed feel like a hotel bed with these sitewide sales

Mashable Tech

A lot of us would probably give a limb to just sleep in a hotel bed at this point. Sweet, sweet, crispy, fluffy hotel bed.

Marriott says 5.2 million guest records were stolen in another data breach


The hotel giant said Tuesday it discovered in late February the breach of an unspecified property system at a franchise hotel. The hackers obtained the login details of two employees, a hotel statement said, and […].

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HEI Hotels reports point-of-sale terminals breach

Network World

HEI Hotels & Resorts has reported a possible compromise of payment card information at its point-of-sale terminals, the latest in a string of attacks on such systems at hotels, hospitals and retailers. The compromise may have possibly affected the personal information of some hotel customers who made payment card purchases at point-of-sale terminals, such as food and beverage outlets, at certain HEI managed properties.

Telx to Add Capacity in Key New York Carrier Hotels

Data Center Knowledge

CEO says pent-up demand for well-connected space on island means time is right Read More. colocation Featured New York Telx

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Hotel hackers hijack data of 124K customers

IT Manager Daily

Guests who stayed at any Prince Hotel location from May to August 2017 could be affected, specifically those who booked rooms through the company’s foreign language website. The post Hotel hackers hijack data of 124K customers appeared first on IT Manager Daily. Business travel may have just gotten a bit more complicated. Hackers exploited a flaw in a FastBooking server to plant malware and steal personal information from 124,963 customers.

Kimpton Hotels is investigating a possible payment card breach

Network World

Kimpton Hotels, operator of boutique hotels across the U.S., If confirmed, it would become the latest in a string of successful attacks on hotel chain operators in the last year. is investigating reports of a possible payment card data breach. The San Francisco-based company said it was "recently made aware of a report of unauthorized charges occurring on cards that were previously used legitimately at Kimpton properties."

Keezel's wireless device protects hotel Wi-Fi , home IoT connections

Network World

In cryptography, the "man in the middle" is usually an attacker -- but when Keezel wants to get between you and the Wi-Fi connection in your hotel or your home, it's for your own good. One problem Keezel aims to solve is that hotel and other public Wi-Fi services are often unencrypted, leaving your data wide open to eavesdropping by others in the area.

Amerimar and Newby Going Shopping for Carrier Hotels

Data Center Knowledge

Amerimar Enterprises has acquired a data center hub in Chicago, and will own and operate it along with telecom industry veteran Hunter Newby, but this is only the beginning Read More. Chicago Connectivity Featured

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Partners Pushing Data Center Space at Large Jersey Carrier Hotel

Data Center Knowledge

LeFrak, Hidalgo, Atlas to provide space, managed services at 111 Town Square Place in Jersey City. Read More. colocation New York

Hotels 161

Digital Transformation Europe Forum 2016: Q&A With Fergus Boyd, VP, Digital And IT, Yotel

Forrester IT

Fergus is responsible for this start-up affordable luxury hotel brand's digital strategy and services (web, mobile, social), IT innovation, and all back-end and guest-facing technology. How does Yotel use digital (web, mobile, social) to differentiate itself as a startup hotel brand? Hotels. Digital Transformation Europe Hotels Technology Management Technology Management forum

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Digital Realty Sells Key Midwest Carrier Hotel to Netrality

Data Center Knowledge

Two St. Louis buildings part of four-property portfolio sold for $114.5 million Read More. 365 Data Centers Colocation Connectivity Data Center Strategies Deals Digital Realty Featured Peering Site Selection St. Louis Washington DC Area

Hotels 101

How big data helped Fairmont Hotels and Resorts improve online user experience and increase bookings

Tech Republic Big Data

Using data and analytics from several sources helped the company better understand customers, which led to significantly more direct reservations

Newby’s Netrality Buys 25-Story Houston Data Center and Carrier Hotel

Data Center Knowledge

Building strategically important because of carrier density, proximity to Gulf of Mexico and Mexico Read More. colocation Connectivity Deals Houston

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This tiny device can infect point-of-sale systems and unlock hotel rooms

Network World

Millions of point-of-sale systems and hotel room locks can be hacked by temporarily placing a small, inexpensive device several inches away from their card readers. The device, due to be presented Sunday at the DEF CON conference in Las Vegas, is the creation of Weston Hecker, a senior security engineer at Rapid7. It was inspired by MagSpoof, another device created last year by security researcher Samy Kamkar.

How CIOs Can Help To Get More People To Take Cruises

The Accidental Successful CIO

Worldwide the global cruise industry accounts for just 2% of the world’s hotel rooms. Business boat cruise cruise line drunk expectations hotel room norovirus old people onboard services passengers travel-professional

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Amazon bets big on Las Vegas, rolling out nearly 5,000 Echo units to hotel rooms

Tech Republic Cloud

Wynn Las Vegas is deploying Amazon Echo in its guest rooms. Initial features will include lighting and temperature control and eventually personal concierge functions will be added

Hotels 102

Marriott data breach exposed 5 million unencrypted passport numbers


More than 5 million unencrypted passport numbers were stolen as part of the Marriott data breach last year, according to an update from the hotel giant. based hotel chain revealed in an online […]. The information accessed in the breach, which was first disclosed on Nov. 30th, also includes approximately 20.3 million encrypted passport numbers, the Bethesda, Md.-based Cyber Security News

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Global CRM

IT Toolbox

Luxury Hotel Line Adopts Dynamics CRM. Jumeirah is a luxury hotel company with 23 hotels throughout Europe, the Middle East, and the Far East. The group’s portfolio includes the Jumeirah Emirates Towers and Jumeirah Beach Hotel in Dubai, as well as the Etihad Towers in Abu Dhabi. Jumeirah has hotels in the Maldives, in Shanghai, Frankfurt, Istanbul, and

Hotels 116

Five steps to avoid a cloud data breach


million MGM Resort hotels guests were published on a hacking forum, the result of a cloud server data breach. Read Sally Adam list five steps to avoid a cloud data breach on Sophos Blog : Earlier this week the personal details of more than 10.6

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Records Management and the Hotel California

Victus pro Scientia Opus -- Food for the Knowledge

"You can check documents out any time you like, but they can never leave." With apologies to Don Henley and Glenn Frey]. OK, it's technically a bit imprecise, but it was the metaphor that popped into my head when I learned a third new term/concept in January at my colleague Chris McNulty's SharePoint Saturday Hartford presentation about Enterprise Content Management: "Content is King.".

Hackers targeting commercial routers to inject credit card stealing code in shopping sites

Tech Republic Security

Magecart 5 is targeting Layer 7 routers used in airports, casinos, hotels, and resorts, and others, to steal credit card data on popular US and Chinese shopping sites

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