Robots Running Hotels


The first hotel to be completely run by robots opened Friday, July 17th in Japan. The Weird Hotel in Japan where the front desk is staffed by ROBOTS opens ( Japanese equips hotel with dinobots to greet foreigners (

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Marriott Hotels offers virtual site tours

Computer Weekly

Hotel chain has enlisted London mobility startup GoInStore to offer visitors to its website virtual facility tours

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How InterContinental Hotels connects with real-time marketing

Computer Weekly

InterContinental Hotel Group’s European marketing manager, Charlie Aspey, tells Computer Weekly how the firm has deployed dynamic email marketing across all its hotel brands

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Russian cyber espionage group targeting hotel Wi-Fi

Computer Weekly

A Russian cyber espionage group is targeting hotel Wi-Fi networks to carry out malware infections and potentially steal credentials, researchers warn

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Gulf-based Rotana Hotels centralises IT security

Computer Weekly

Hotel group implements centralised security management to proactively protect endpoints and achieve accurate security information

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InterContinental Hotel Group reveals extent of malware attack

Computer Weekly

Hotel group InterContinental (IHG) reveals that malware attempting to glean payment card details sat undetected on its network in the US for three months

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5 Ways ERP Streamlines Hotel and Resort Operations

IT Toolbox

The many moving parts of hotels and resorts must work in sync every day to ensure that the business operates at its optimum level. In the hospitality industry, an enterprise resource planning (ERP) system is a vital tool for ensuring the best possible experience for guests. The hospitality industry has a specific focus: Offer guests the best services possible. This task can be complicated

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PoS malware attacks highlights need for security standards in hotel industry

Computer Weekly

Ongoing data breaches through point of sale malware highlights the need for security standards and central support for franchisees in the hotel industry, say security experts

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Amerimar and Newby’s Carrier Hotel Venture Gets a Name

Data Center Knowledge

With four carrier hotels under its belt, Netrality Properties eyeing Houston as next stop Read More. colocation Connectivity Peering

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How big data analytics help hotels gain customers' loyalty

Tech Republic Big Data

Find out how analytics offers insights to hotels that want to determine which amenities are mostly likely to attract and delight customers

New Owners for Philadelphia Carrier Hotel at 401 North Broad

Data Center Knowledge

Amerimar Enterprises and Abrams Capital have acquired 401 North Broad Street, the major data center and carrier hotel in Philadelphia, and will partner with telecom industry veteran Hunter Newby to operate the property.

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Turnkey VoIP solution for hotel sector hits the market

IT Toolbox

In addition, this week it is launching a specialist VoIP division for the hotel industry, Phonesuite DIRECT. PhoneSuite, which specializes in telecoms solutions for the US hospitality industry, has introduced a new VoIP PBX offering, Managed VOICE. PhoneSuite DIRECT will target hoteliers looking to buy and install VoIP platforms on a factory-direct basis, offering its clients

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UAE hotel upgrades wireless network and internet connectivity

Computer Weekly

Beach resort completes major project to revamp its wireless infrastructure with TP-Link technologies

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Hotel booking site Trivago powers collaboration with Dropbox

Computer Weekly

A Slack group and a workshop day helped Trivago deploy Dropbox for Business to 1300 users

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Foto Friday – Another of the Broadmoor Hotel

Eric D. Brown

This is another capture of hte main buildings at the Broadmoor Hotel in Colorado Springs CO after a storm passed through. Captured with Canon 7D and Canon 17-40 L. See more photos in my flickr photostream and/or my Zenfolio portfolio (where you can buy images).

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Trump hotel chain fined over data breaches

Network World

Trump Hotel Collection has arrived at a settlement with New York Attorney General Eric T. The hotel chain, one of the businesses of Republican presidential candidate Donald Trump, has agreed to pay US$50,000 in penalties and promised to take measures to beef up its data security practices, according to the attorney general’s office. The chain is one of many hotels and retailers that have been hit recently by malware that skimmed payment card information.

Telx Completes Expansion in Two NYC Carrier Hotels

Data Center Knowledge

Adds space at 60 Hudson and 32 Avenue of the Americas Read More. colocation New York Telx

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Hotel hackers hijack data of 124K customers

IT Manager Daily

Guests who stayed at any Prince Hotel location from May to August 2017 could be affected, specifically those who booked rooms through the company’s foreign language website. The post Hotel hackers hijack data of 124K customers appeared first on IT Manager Daily. Business travel may have just gotten a bit more complicated. Hackers exploited a flaw in a FastBooking server to plant malware and steal personal information from 124,963 customers.

Symantec Government Symposium 11 March 2014 at the Renaissance Hotel Washington DC


By Bob Gourley DC seems to have a cyber security related event every week. No kidding. You have to pick and chose and only go to the best or you will never get any work done. How do you pick the right events?

Telx to Add Capacity in Key New York Carrier Hotels

Data Center Knowledge

CEO says pent-up demand for well-connected space on island means time is right Read More. colocation Featured New York Telx

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Ransomware locked hotel out of its electronic key lock system

Network World

A 4-star hotel in the Austrian Alps, the Romantik Seehotel Jaegerwirt , admitted to bowing to extortion after ransomware locked up the computer running the hotel’s electronic key lock system. This was not the first time that cyber thugs attacked the hotel. During one of the attacks, the hackers reportedly left a backdoor into the system. The third attack occurred during the opening weekend of the winter season.

Amerimar and Newby Going Shopping for Carrier Hotels

Data Center Knowledge

Amerimar Enterprises has acquired a data center hub in Chicago, and will own and operate it along with telecom industry veteran Hunter Newby, but this is only the beginning Read More. Chicago Connectivity Featured

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Partners Pushing Data Center Space at Large Jersey Carrier Hotel

Data Center Knowledge

LeFrak, Hidalgo, Atlas to provide space, managed services at 111 Town Square Place in Jersey City. Read More. colocation New York

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Omni Hotels was hit by point-of-sale malware

Network World

Omni Hotels & Resorts has reported that point-of-sale systems at some of its properties were hit by malware targeting payment card information. The attack on the systems of the luxury hotel chain follows similar breaches of point-of-sale systems at various hotels and retailers like Hyatt Hotels, Target, Starwood Hotels & Resorts Worldwide and Hilton Worldwide Holdings.

Digital Realty Sells Key Midwest Carrier Hotel to Netrality

Data Center Knowledge

Two St. Louis buildings part of four-property portfolio sold for $114.5 million Read More. 365 Data Centers Colocation Connectivity Data Center Strategies Deals Digital Realty Featured Peering Site Selection St. Louis Washington DC Area

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HEI Hotels reports point-of-sale terminals breach

Network World

HEI Hotels & Resorts has reported a possible compromise of payment card information at its point-of-sale terminals, the latest in a string of attacks on such systems at hotels, hospitals and retailers. The compromise may have possibly affected the personal information of some hotel customers who made payment card purchases at point-of-sale terminals, such as food and beverage outlets, at certain HEI managed properties.

How big data helped Fairmont Hotels and Resorts improve online user experience and increase bookings

Tech Republic Big Data

Using data and analytics from several sources helped the company better understand customers, which led to significantly more direct reservations

Kimpton Hotels is investigating a possible payment card breach

Network World

Kimpton Hotels, operator of boutique hotels across the U.S., If confirmed, it would become the latest in a string of successful attacks on hotel chain operators in the last year. is investigating reports of a possible payment card data breach. The San Francisco-based company said it was "recently made aware of a report of unauthorized charges occurring on cards that were previously used legitimately at Kimpton properties."

Keezel's wireless device protects hotel Wi-Fi , home IoT connections

Network World

In cryptography, the "man in the middle" is usually an attacker -- but when Keezel wants to get between you and the Wi-Fi connection in your hotel or your home, it's for your own good. One problem Keezel aims to solve is that hotel and other public Wi-Fi services are often unencrypted, leaving your data wide open to eavesdropping by others in the area.

Newby’s Netrality Buys 25-Story Houston Data Center and Carrier Hotel

Data Center Knowledge

Building strategically important because of carrier density, proximity to Gulf of Mexico and Mexico Read More. colocation Connectivity Deals Houston

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Digital Transformation Europe Forum 2016: Q&A With Fergus Boyd, VP, Digital And IT, Yotel

Forrester IT

Fergus is responsible for this start-up affordable luxury hotel brand's digital strategy and services (web, mobile, social), IT innovation, and all back-end and guest-facing technology. How does Yotel use digital (web, mobile, social) to differentiate itself as a startup hotel brand? Hotels. Digital Transformation Europe Hotels Technology Management Technology Management forum

Global CRM

IT Toolbox

Luxury Hotel Line Adopts Dynamics CRM. Jumeirah is a luxury hotel company with 23 hotels throughout Europe, the Middle East, and the Far East. The group’s portfolio includes the Jumeirah Emirates Towers and Jumeirah Beach Hotel in Dubai, as well as the Etihad Towers in Abu Dhabi. Jumeirah has hotels in the Maldives, in Shanghai, Frankfurt, Istanbul, and

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This tiny device can infect point-of-sale systems and unlock hotel rooms

Network World

Millions of point-of-sale systems and hotel room locks can be hacked by temporarily placing a small, inexpensive device several inches away from their card readers. The device, due to be presented Sunday at the DEF CON conference in Las Vegas, is the creation of Weston Hecker, a senior security engineer at Rapid7. It was inspired by MagSpoof, another device created last year by security researcher Samy Kamkar.

Amazon bets big on Las Vegas, rolling out nearly 5,000 Echo units to hotel rooms

Tech Republic Cloud

Wynn Las Vegas is deploying Amazon Echo in its guest rooms. Initial features will include lighting and temperature control and eventually personal concierge functions will be added

Cloud Musings by Kevin L. Jackson: Bahrain International.

Cloud Musings

I am honored to announce that I will be a speaker at the Bahrain International eGovernment Forum , April 8-10, 2013, being held at the Ritz-Carlton Bahrain Hotel and Spa, in Manama, Bahrain. Cloud Musings by Kevin L. Jackson.

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