article thumbnail

The change management Informatica needed to overhaul its business model

CIO Business Intelligence

We still operated our core license and maintenance business, but we changed everything, including CRM, revenue recognition, reporting, and customer success to support the new cloud business operating model. So what’s the change management lesson here? Look at changing metrics and KPIs as a gift.

article thumbnail

Network teams are ready to switch tool vendors

Network World

Tools aren’t as “sticky“ as they once were For a variety of reasons, network management tools have historically been sticky in IT organizations. First, tool vendors sold them with perpetual licenses, which meant a long-term investment. But things have changed.

Tools 169
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

The Power of Strategic Thinking: A CEO’s Guide to Long-Term Success

Kitaboo

The adoption of smart tools, which leverage technologies such as Artificial Intelligence (AI), machine learning, and gamification, can enable businesses to offer better quality, cutting-edge, user-friendly, and accessible products that cater to a wider audience. However, the opportunity is much larger.

eBook 88
article thumbnail

SharePoint Premium highlights the hard road CIOs face with generative AI

CIO Business Intelligence

Enter SharePoint Premium — specifically, its Syntex subproduct — which uses (tell me you knew this was coming) artificial intelligence(!) As long as we’re griping about them, they aren’t willing to even try the automated note-taking tool you did battle with the CFO to get permission to license.

article thumbnail

Salesforce readies Einstein Copilot to unleash generative AI across its offerings

CIO Business Intelligence

Access to the new Data Cloud is now included for all customers using Salesforce Enterprise Edition or above, allowing them to unify 10,000 customer profiles at no cost and to explore their data with two free Tableau Creator licenses, he said. Think about change management,” she said. There’s no training required.

article thumbnail

The year’s top 10 enterprise AI trends — so far

CIO Business Intelligence

AI and change management Change management has long been instrumental to the success of AI projects. But, until this year, this was a relatively manageable problem since the AI projects had limited scope. This is the largest change management project in history,” says Greenstein.

article thumbnail

Top Down, Bottom Up or a Bit of Both? Process and Deployment Considerations for AIOps

CIO Business Intelligence

And artificial intelligence is the way to make them more autonomous. Budget : Beyond the licensing, hardware, delivery, installation, and training costs associated with the platform of choice, the team should also consider wider organizational implications, such as change management.