Remove topics b2c-services
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Discovering value in B2B and B2B2X ecosystems

TM Forum

Communications service providers (CSPs) have invested tens of billions of dollars on 5G infrastructure, and are projected to. Instead, revenue will come from the digital services that take advantage of 5G’s superior specifications. To learn more, join me at DTW where I will be speaking on the topic on October 13.

B2B 130
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Why an omnichannel strategy is critical as CSPs move beyond connectivity?

TM Forum

More communication service providers (CSPs) are broadening their portfolios to include products and services co-created with their partners and customers. In addition, enterprise buyers have become increasingly used to the frictionless, B2C-style experiences from online marketplaces, such as those run by AWS and Google Cloud.

Strategy 130
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Unleashing creativity with the programmable telco

TM Forum

A programmable network (or a software-defined network) separates the network architecture from the software that controls network devices and services and exposes network services and capabilities through standards-based APIs. to build, launch and monetize their own offers, applications & services.

Network 132
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Sysco’s recipe for growth centers on IT

CIO Business Intelligence

When Tom Peck joined Sysco during the peak of the COVID-19 pandemic, his major goal was ensuring the survival of the world’s largest food service delivery company and helping its thousands of customers stay afloat. It showed in the way he talked, the topics he found important, and the results he and his team helped to drive.”

B2B 71
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Augmented Reality and the Network

Spearline Testing

Voice-bots are evolving as the next generation IVR for customer contact routing and self-service processes. AR is a hot topic currently and is only going to get hotter the more it develops. For example, telemedicine is becoming a huge sector, and is a natural evolution of health service in our digital world. The network is key.

Network 84
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Here’s How SMEs Can Improve their Social Presence

Galido

It can help a business improve their customer service, allow them to communicate with customers and prospects on a new level, help to engage with the audience and reach new audiences, build authority, and drive relevant traffic. Set a Goal. Actively Engage Your Audience.

Social 94