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Free Helpdesk Software

Galido

Here’s a list of open source options for your review. Open source help desk software, designed for use from a Linux/Unix command line. BugTracker.NET is an open source, web based bug or issue tracker written using ASP.NET, C#, and Microsoft SQL Server/MSDE. RT is an open source ticket tracking tool.

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How FiveStars re-engineered its data engineering stack

CIO Business Intelligence

Matt Doka, CTO of FiveStars, a marketing platform for small businesses, doesn’t like that trade-off and goes out of his way to outsource whatever he can. Over 10,000 small businesses use its services, and Doka estimates around 70 million Americans have opted into loyalty programs it manages.

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We asked 24 startups in the new Techstars Seattle class about how AI is impacting their business

GeekWire

AI’s impact on software testing industry: Software testing is traditionally done manually by individuals or through complex open-source code frameworks, but an AI tool has the ability to automate test generation and test code creation, Menon said. On challenges: “There are a lot of companies doing (testing),” he said.

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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

Dian contributes to the operations and strategic directions of the World Futures Studies Federation as an Executive Board Member and supports the Small Business Association. She is a future thinker who specializes in the field of management and has launched more than 100 products, netting $18 billion in sales. Marian Salzman.

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