Information Technology Blog - - Cost breakdown of VoIP: How small businesses can save money? Communication is integral for the operations of a business, regardless of whether it is big or small. However, in recent years, VoIP has become the foremost choice for businesses. MORE

It can be difficult for small businesses to fully utilize technological marketing means due to a lack of knowledge or a lack of funds. Either way, this puts small businesses at a distinct disadvantage from larger companies with deeper pockets. MORE

Great technology can help level the playing field, giving small businesses the edge they need to compete with their bigger rivals. Mobile CRM is one such system that can help your business succeed and grow. Mobile CRM is especially useful if you have a decentralized sales force who are out on the road meeting clients and making deals. Using their laptops and tablets, they will have MORE

In a highly competitive market, small businesses need any leg-up they can find. If small businesses and startups were able to significantly reduce their overhead costs, they could effectively expand their reach and have a greater impact on their market. It's not enough to offer a unique product or better customer service - sometimes it all comes down to dollars. MORE

The Federation of Small Businesses is calling for more government support for its members in defending against cyber threats MORE

The Federal Trade Commission (FTC) has launched a resource to raise awareness about the vital role cybersecurity plays for the 32+ million small businesses in the US. This effort was part of the National Cyber Security Awareness Month (NCSAM) in October, which has been recognized every month since 2003. The NCSAM was established with the collaboration […]. Cyber Security MORE

When you run a small business, you're always on the prowl for ways to make your business run more smoothly and serve your customers better. You're also looking for ways to streamline operations and improve the efficiency of your business. You want it to grow and generate increased returns on your investment. Enter enterprise resource planning, or ERP. Does ERP MORE

As insurers look at the end of the industry’s big cash cow—private passenger auto insurance—many have amped up their small business lines. Big tech, telcos, and insurtechs are also breathing down the necks of traditional small business insurers. MORE

Information Technology Blog - - Guide to Email Marketing for Small Business - Information Technology Blog. Email marketing can be a great way for small businesses to reach out and communicate with their leads and consumers. MORE

There is still much work to be done before UK SMEs are fully prepared for the EU’s General Data Protection Regulation (GDPR), business barometer shows MORE

The average breach causes an average of $149,000 in damages, yet most small-to-medium-sized businesses thought cyberattacks would cost them under $10,000, survey reports MORE

Last year I helped a friend of mine reinvent his business. My friend owns a plumbing company that has been in business since the 1940s and has been passed down to him from his father and grandfather. It is amazing what some simple technology can do to help reinvent a business. MORE

Information Technology Blog - - How To Improve Your Small Business - Information Technology Blog. Managing a small business is a tough job but can also be a very rewarding career. Monitor the Latest Business & Industry Trends. Business Marketing MORE

But Forrester’s newest research reveals that executives should be just as worried — perhaps even more worried — about another market that is being upended: Small business banking. Small and medium-sized businesses […]. MORE

While big data can seem like an intimidating term when you are running a small business, it can be a very useful tool to drive your business’s success. Big data, as a term, encompasses many sources of information, some of which you may already use. Big data has many benefits to offer you, from a […]. Big Data CTO News MORE

Verizon published last week the 12th edition of its Data Breach Investigation Report (DBIR) based on real-world data from 41,686 confirmed security incidents and 2,013 data breaches spanning 86 countries worldwide. MORE

Earlier this week, reports said two researchers from Bloomsberg University of Pennsylvania made their case for safe harbor rules and overall easing of regulatory penalties for small businesses hit by a cyber attack. Their argument, reports in the Wall Street Journal said, is that small businesses are held to the same standards as large corporates […]. MORE

There are incredibly user-friendly software tools that can help a small business achieve great efficiency without hiring an excessive IT staff MORE

Small businesses in the US have filed a class-action lawsuit against credit rating firm Equifax, representing millions of others affected by a breach of personal data MORE

I just finished reading an article written by John Mason titled When Small Businesses Use Cloud and Mobile to Go Global ” over on IBM’s Smarter Planet Blog. The cloud brings a great deal of value to organizations, but even more-so to small businesses. MORE

Whether it?s s affecting the kind of tech they use or even who they?re re supposed to work with, here are the trends that are making big waves for startups MORE

Information Technology Blog - - How Small Businesses Can Protect Their Data - Information Technology Blog. In today’s digital world, data is key for all businesses and every owner needs to consider how they can protect this data from cybercriminals. MORE

For your small business to thrive in today?s Eight out of ten startups shut their doors within the first eighteen months. s market and realize significant returns, you have to learn from the experiences of other entrepreneurs and use the right investment tools MORE

This post looks at how a small business could benefit from a signal booster MORE

Read Jareth’s tips on how small and medium businesses can protect themselves from hackers on Security Boulevard : As a small enterprise owner, it’s easy to fall into the trap of assuming that cybercriminals won’t target you. After all, why would anyone waste their time going after your business when there are much juicier fish […]. MORE

While big tech company data breaches often make headlines, small and medium businesses who suffer much more data breach or hack attacks seldom make it to the news. In reality, small and medium businesses are more vulnerable to data breaches. In fact, last year, half of the American small businesses have been breached by hackers. MORE

Although once not considered necessarily a top concern, within the cloud communications industry customer support is fast becoming a differentiating factor, going well beyond the established quotients of coverage, infrastructure and up time. Leaders in the VoIP market are now looking to extend customer support – that means 24/7 - to their flagship products and beyond. VirtualPBX MORE

Big data has been trending in the business world for quite a long time now. However, many people associate big data with large businesses; I'll talk about why small businesses need to make use of this valuable resource MORE

As a small business (SB) owner, you’ve heard how important it is to have a customer relationship management (CRM) system to increase and improve customer satisfaction. You’ve probably also heard that customers demand more personalized experiences that you can develop only by using CRM. However, knowing is only half the battle. The other half is taking advantage of the CRM system MORE

I had an invite to speak to a group of small business owners […]. age of the customer security & risk #cyberinfluence #ciso CEO cybersecurity digital business digital strategy Security & Risk small business Zero TrustThis week is BlackHat. MORE

Dark Reading provided a good overview of an initiative of interest: The Federal Trade Commission’s (FTC) newly launched national initiative to educate small business owners about cybersecurity threats and defenses began with a “listening tour” last year. What it learned became the foundation for the agency’s new Cybersecurity for Small Business website and related resources, which […]. MORE

Data science and machine learning are gaining more of a foothold in organizations of all sizes, but the largest of organizations have the advantage of more resources to invest MORE

As VoIP expands into the small business market, a recurring theme for customers has been a focus on cost-effective, highly customizable solutions. That need has opened an opportunity for smaller players to push out of their local heartland and quickly acquire clients in new regions using a service tailored specifically to small business requirements. MORE

Information Technology Blog - - Leading Review Management Tools for Small Businesses - Information Technology Blog. The importance of reviews to businesses today is well documented and undeniable. Thus, excessive negative reviews online may easily cripple a business. MORE

Many small businesses wonder whether they truly need to incorporate a customer relationship management (CRM) platform into their business processes. So many other options are out there—so many tools, programs, and applications. Is a CRM system necessary? The simple answer is yes. The more complicated answer is, why wouldn’t you take advantage of every tool available to aid you in building MORE

If you're a small business owner, you've likely been through your share of software headaches. The problem is that every business has its own needs, and there is no cookie-cutter solution. As they evolve, most small businesses end up cobbling together a variety of software services and apps to create a software potpourri that delivers most of what they want but is far from ideal. MORE