Why Financial Services Firms are Championing Natural Language Processing
CIO Business Intelligence
JUNE 7, 2022
Chatbots are just one application of natural language processing (NLP), a type of artificial intelligence (AI) that is already having a major impact in financial services, among other industries. . billion of global investments in AI by 2026, according to Markets and Markets. The same study estimated that chatbots would lead to $1.3
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