Tractor Supply enlists AI to deliver ‘legendary’ customer service
CIO Business Intelligence
APRIL 12, 2024
The rural lifestyle retailer, with more than 2,200 stores across the US, caters to the needs of rural residents with a wide variety of products on its shelves. The use of AI in the retail sector is in the experimental stage, and many retailers have gotten only as far as using AI-powered chatbots on websites, Kodali adds.
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