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Delivering B2B and B2B2X value from co-creation

TM Forum

Vodafone Business and Oracle Communications share the belief that co-creation is key to success in delivering B2B and B2B2X value in the 5G era. Future revenue growth for service providers will come primarily from B2B and B2B2X business models as we continue to move beyond connectivity. B2B & B2B2X opportunities with 5G.

B2B 130
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What are the emerging B2B hotspots for telcos?

TM Forum

Yet no killer B2B application has emerged to give CSPs immediate and sustained business growth. As such, many of the technologies that CSPs are now deploying for 5G era operations are part of the effort to broaden reach or are being packaged up and sold as a service to boost the IT-centric capabilities of B2B offerings.

B2B 130
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The impact of 5G and cloud on telco capex and opex

TM Forum

In mature markets like Germany, Japan and China, mobile network operators (MNOs) have announced slightly more extensive 5G network sharing agreements to try to control rising rollout, operating and maintenance costs. A good example of this is in the B2B space. B2B private networks. But it is not all about the technology costs.

Cloud 130
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ServiceNow, CSPs discuss transforming B2B customer experience

TM Forum

Communication service providers (CSPs) are keen to crack the B2B market beyond selling connectivity. The best way to understand how CSPs are transforming their B2B customer experience is to look at what’s motivating them to transform in the first place. Deutsche Telekom merges companies. One product at a time.

B2B 130
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How new business models are shaping CSPs' service operations

TM Forum

annually over the last three years and that B2B revenues were flat before the Covid-19 pandemic started in 2020. The pandemic hit many CSPs’ core B2B communications businesses as the global office workforce started working from home using existing consumer broadband connections and some businesses failed.

B2B 130
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How NaaS deployment is shaping up

TM Forum

Early examples focus on SD-WAN. Virtually all Tier 1 CSPs with a sizeable enterprise services business (or serious aspirations to build one) have NaaS-supported B2B offerings; they have to in order to compete. TELUS eyes nearly $1 billion in new revenue. It’s very much a bundling strategy underpinned by NaaS.

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