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Salesforce updates its Commerce Cloud with digital commerce capabilities

CIO Business Intelligence

The Commerce Cloud is a product suite aimed at helping organizations create unified buying experiences for their customers across channels, including mobile, social, and web. The suite consists of multiple products such as B2C Commerce, B2B Commerce, Order Management, Commerce Marketplace, and Payments.

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Verizon Business Group transforms customer and partner experience

TM Forum

With exponential growth came operational challenges due to a complex landscape spanning 10 lines of business as a result of reorganizing its wireline and wireless segments into a seamless enterprise. The North Star EA program modernized systems, boosted enterprise efficiencies, and ensured scalability.

Groups 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

Once candidates have completed the three prerequisite certifications (chart below), they must successfully pass the Salesforce B2C Solution Architect exam, which tests their ability to design and implement multicloud solutions, as well as their understanding of the Salesforce Customer 360 Vision and Platform.

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Architecting Identity: Five Essential Elements of a Modern Customer Authentication Service

CIO Business Intelligence

While protecting enterprise assets using identity and access management (IAM) is important, companies also need to address the applications their customers use. Others are related to cloud-specific systems, like Azure AD B2C. Most mobile phones support FIDO-based biometric authentication — up to an estimated 80%, according to Statista.

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Need a web solution right away? Here are two options.

mrc's Cup of Joe Blog

Economic changes are forcing more and more businesses to shift their strategies. Or, maybe they’ve focused on B2B but now need to make the switch to B2C. Businesses need new solutions, but are held back by their existing systems. Are secure : m-Power applications come with enterprise security baked in.

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CEOs’ top priorities for IT leaders today

CIO Business Intelligence

That work also ties into another CEO priority: growth as the company competes in both the B2B and B2C space. Nevins says many companies have struggled to articulate anticipated ROIs from their AI investments, even those investments that leverage AI tools built into existing enterprise software.

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