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Future BSS: CSP requirements in B2B and B2C markets

TM Forum

As a part of our new research assessing BSS requirements, we are exploring the status of cloud migration, future investment requirements and the benefits of using new capabilities such as low-code software development. We would like to ask for your input. take part in our survey and share your views.

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Making self-service Network slice-as-a-Service a commercial reality

TM Forum

The Catalyst is championed by Telefónica and American Tower Corporation, with NTT Data as prime system integrator and supported by participants Akamanta, Blue Prism, Compax Software Development, MATRIXX Software, and Salesforce. It also drew on Forum guidelines and best practices such as the. Network Slice Monetization. ,

Network 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

Once candidates have completed the three prerequisite certifications (chart below), they must successfully pass the Salesforce B2C Solution Architect exam, which tests their ability to design and implement multicloud solutions, as well as their understanding of the Salesforce Customer 360 Vision and Platform.

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How to hire the right product manager for your IT needs

CIO Business Intelligence

I can typically tell within the first 15 minutes of a phone call whether or not I’m going to hire someone,” says Cait Porte, who is chief marketing officer at software development company Digibee and has a background in product management. Yes, data is important. No, you don’t need to wait on perfect data to make a decision. “In

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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

Oracle 130
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Telefónica relies on partnerships for a new, open approach to BSS

TM Forum

The new approach is based on agile software development and building a minimum viable product (MVP) with a greenfield strategy. Telefónica hopes to have MVPs for both its B2B and B2C stacks in German within the next few weeks. For example, there will be no new BSS investment for its fixed-line copper business.

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How new business models are shaping CSPs' service operations

TM Forum

Recent research conducted for our upcoming Benchmark report, Mapping a path to revenue growth, shows that B2C revenues overall have been declining by around 1.5% B2B2X – longer and more complex value chains are rapidly becoming a reality and many B2B2C scenarios differ greatly from today’s B2C propositions.

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