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5 hot IT budget investments — and 2 going cold

CIO Business Intelligence

This includes spending on strengthening cybersecurity (35%), improving customer service (32%) and improving data analytics for real-time business intelligence and customer insight (30%). Australian experiential tourism company Journey Beyond recently revamped its contact center as part of a customer experience transformation.

Budget 145
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When natural disasters strike Japan, ?ita University’s EDiSON is ready to act

CIO Business Intelligence

We have high hopes that the EDiSON initiative will become a platform that will lead to the improvement of disaster resilience in Japan and the world,” says Shinya Honda, Chief Manager of the Advanced Technology Challenge Division, Commerce, Industry, Tourism, and Labor Department, Oita Prefecture.

SAP 108
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6 tips for making the most of a tight IT budget

CIO Business Intelligence

For the freight transportation company, business intelligence (BI) is one area where IT can have a top-line impact. “We For instance, having an in-house team ensures 100% patching of all my network devices on time. Patching happens at odd hours when the business isn’t operating.

Budget 138
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Wonderla Holidays goes digital to enhance business and customer fun

CIO Business Intelligence

With the pandemic subsiding, domestic tourism has seen a sharp rise contributing to Wonderla Holidays registering its highest ever quarterly footfall of 1.1 Guests will also be less likely to encounter mobile network issues for UPI and card transactions. “We The band is to be made available to all guests as a valid entry ticket.

Tourism 98