article thumbnail

What is ITIL? Your guide to the IT Infrastructure Library

CIO Business Intelligence

For example, brokerage firm Pershing reduced its incident response time by 50% in the first year after restructuring its service desk according to ITIL guidelines, enabling users with problems to get back to work much more quickly. Axelos gives businesses the license to use the ITIL framework, while managing updates and process changes.

Agile 104
article thumbnail

TikTok’s success has made it a big target for regulators

The Verge

Of course, it’s easy to laugh at some of the puritanical content guidelines TikTok has established. The trade war with China is very much real, though, and has already led to the Trump administration banning government use of Huawei and ZTE telecommunications equipment , for fear of espionage. Both have large tattoos.

Social 56
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Platforms successfully stopped a lame COVID conspiracy video from going viral

The Verge

The company was constructing a landing site for an undersea telecommunications cable when when it hit an unexpected snag. Apple operates the App Store in China without government licenses and local partners, but it’s having to walk an increasingly difficult line between placating Chinese officials and not triggering a backlash back home.

Video 105
article thumbnail

Trump’s China fight has extended to TikTok. But is it really a threat?

Vox

Last year, internal company documents showed TikTok was instructing its staff to moderate content in line with the Chinese government’s censorship of topics like the Tiananmen Square massacre and Free Tibet , according to leaked guidelines published by the Guardian. Even Chinese-owned dating apps have attracted the US government’s attention.