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Partnership targets secure unified communications for government and private sector

IT Toolbox

A new partnership between Pacific West and East Coast companies intends to offer unified communications services and contact center solutions in sectors including healthcare, automotive and insurance, as well as for government agencies.

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How Integrated Communications Can Save Healthcare

CIO Business Intelligence

The COVID-19 pandemic brought to light many inefficiencies and blind spots in the global workforce, particularly in the realm of healthcare. Almost no industry was exempt from these sweeping changes, though several unique challenges landed squarely on the healthcare insurance sector. Unpredictable shifts . Streamlined efficiency .

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How to build a successful digital marketplace

TM Forum

As they have expanded offerings into areas like security software, productivity tools and unified communications services, some are focusing on verticals, creating solutions often via partnership that address needs specific to sectors such as healthcare, education and automotive.

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Cleaning Up Costs: Avaya and Stemmer Distribution

CIO Business Intelligence

Stemmer Distribution, the largest French company to provide dental products to healthcare professionals since 1978, was able to reduce costs while improving their customer experience with the help of Avaya. Avaya Cloud Office allows for a great experience for all employees, whether they’re remote, hybrid, or on-site.

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Why State & Local Governments Should be Prepared for Cloud

Cloud Musings

Jeremy is a Cisco Certified Internetwork Expert (CCIE) with more than 13 years of experience in IT, focusing heavily on unified communications, LAN/WAN and data center technologies. RISC Networks services virtually every type of industry, including pharmaceuticals, healthcare, manufacturing, retail, banking, finance and technology.

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Never receive a false notification with Spearline alerts

Spearline Testing

Read how West Unified Communications applied Spearline alerts to pro-actively raise issues with their carriers and resolve them in a timely manner. ” Gregor Rennie, EMEA Carrier Account Manager, West Unified Communications. Case study. Find out more about Spearline alerts.

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Bringing Your Employees Together Under a Shared Customer Experience Ownership Model

CIO Business Intelligence

Create a conversational workspace Workstream Collaboration is a cloud-based application that converges siloed unified communications (UC) and contact center technology into one tool with one single application. Integrated with agent desktop applications, there’s no stopping your contact center workers.