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Make call center number testing central to your quality assurance planning process

Spearline Testing

Call Quality Call center number testing is a vital component of any quality assurance planning framework The QA Mandate The overall customer journey is a complex lattice of touchpoints, with your call center representing one of the most important. Automate where possible. New to Spearline?

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The 10 highest-paying industries for IT talent

CIO Business Intelligence

But you’ll also find demand for quality assurance, DevOps, technical support, and software sales engineers. Telecommunications IT jobs are a natural fit for the telecommunications industry, given that it is fully dependent on technology. Average salary: US$118,498 Increase since 2021: +3.6%

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Return on investment for unified communications

Spearline Testing

Proactive identification of technical issues has led to improved service quality and reliability, and to considerable cost savings for UC providers around the world. The ROI achieved by these organizations highlights the value of a strong quality assurance program.