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Health tech company Accolade goes public at $1.2B valuation in Seattle’s first IPO of 2020

GeekWire

Accolade CEO Raj Singh on video in New York’s Times Square for the virtual ringing of the Nasdaq opening bell. The company has been led since 2015 by Singh , who previously co-founded travel expense software giant Concur, which sold to SAP for $8.3 The company posted a net loss of $51.4 Via Nasdaq webcast).

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The importance of audio quality for contact centres

Spearline Testing

Imagine having frequent flyer membership of an airline and calling their premium club line only to be met with poor audio quality. There are many tactics for improving customer experience, and, hence, CSat (customer satisfaction) levels, NPS (net promoter score) and CES (customer effort score). Reliability of tech.

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How Australia became the test bed for tech regulation

The Verge

They’re the makers, the developers, those people that are working with software and beyond. We started off really building one product in Sydney called Jira — which is still our largest product — that started off as a bug tracker for software developers. And so we took that approach to enterprise software. You’re not alone.

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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

Evans’s involvement in the telecoms industry began with her work as a software engineer in the early 1980s. Since 2015, her company’s goal has been to morph entertainment into “edutainment” with digital worlds that exist inside the realms of virtual, mixed, and augmented realities. Gill Ringland. Location: Newbury, Berkshire, UK.

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