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3 examples of organizations improving CX with self-composed AI

CIO Business Intelligence

Traditional identity verification methods like knowledge-based authentication (e.g. The bot then provides a link to enter the university’s self-composed Metaverse (an immersive, virtual 3D space) to explore studying in London. what’s your mother’s maiden name?”) Ready to build your own AI?

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Prediction: Video-conferencing will help drive increased business travel

Trends in the Living Networks

In the first edition of Developing Knowledge-Based Client Relationships , which came out in 2000, I wrote in the chapter on managing communication portfolios that the ever-improving quality of video-conferencing would be accompanied by increasing business travel.

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A second Second Life – new competition in virtual worlds - Trends in the Living Networks

Trends in the Living Networks

» A second Second Life – new competition in virtual worlds Ross Dawson, February 20, 2007 5:02 AM US PT Hey, how come I read about this on Scobleizer first? Second Life has established itself as the de facto leader in user-created free-form virtual worlds. TD Goodcliffe believes that the space is open for the taking.

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Six Trends that are transforming Living Online: Presentation at Influence conference - Trends in the Living Networks

Trends in the Living Networks

3D TV without glasses is a reality and not far from commercialization. While 3D efforts using colored or polarizing glasses will continue for some time, the real future is in providing different images to each eye, as in Philips’ 3D TV initiatives. It will also be possible to generate realistic 3D images from 2D video.

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Innovation Timeline 1900 – 2050: what we might invent in the next few decades - Trends in the Living Networks

Trends in the Living Networks

Ross is author most recently of Implementing Enterprise 2.0 , the prescient Living Networks , which anticipated the social network revolution, and the Amazon.com bestseller Developing Knowledge-Based Client Relationships (click on the links for free chapter downloads). Have a look and play with the ideas.

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How enterprises get ahead using hybrid cloud for innovation overlay

CIO Business Intelligence

Consider customer authentication where databases can be located virtually anywhere: it takes about 30 seconds for an agent to verify a customer’s identity using traditional methods like knowledge-based authentication (ex: “What’s your mother’s maiden name?”).

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Massively multi-player sex games - Trends in the Living Networks

Trends in the Living Networks

Having recently delved into World of Warcraft and been staggered at how far the multiplayer online games have come in the last years, I don’t doubt that a significant portion of many people’s lives will be spent in virtual worlds, as and when the graphic and interaction quality is up to it. And sex will be part of that virtual interaction.

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