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Tractor Supply enlists AI to deliver ‘legendary’ customer service

CIO Business Intelligence

With information about products and availability constantly changing, Tractor Supply sees Hey GURA as a “knowledge base and a training platform,” says Rob Mills, chief technology, digital commerce, and strategy officer at Tractor Supply. The tech team is extremely agile.”

Retail 115
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What is Business Exchange - Social, Agile, and Transformation

Social, Agile and Transformation

Social, Agile, and Transformation. I cover topics for Technologists from CIOs to Developers - agile development, agile portfolio management, leadership, business intelligence, big data, startups, social networking, SaaS, content management, media, enterprise 2.0 Startups and Enterprises. agile planning. (17).

Agile 100
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How to shift to intent-driven automation

TM Forum

Knowledge graphs, ontologies and other fundamental concepts of making intent-driven operation a reality have been embraced by hyperscalers for some years; these concepts are a fundamental part of Kubernetes-based cloud computing and autonomous system operation in data centers.

How To 130
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CIO Australia Webinar: Overcoming Barriers to Application Modernisation with SAP

CIO Business Intelligence

In the first of this two part CIO webinar series ‘Driving business success with true enterprise applications’, a group of leading tech leaders heard from DXC Technology, customer Ventia and analysts Ecosystm about the challenges and benefits of “Overcoming barriers to application modernisation with SAP.

SAP 96
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Apply the Digital Knowledge Management to Improve Knowledge Quality

Future of CIO

Knowledge Management is about making all types of data and information accessible in situations and contexts as needed; with KM, coming up with an agreed upon a model that can be deployed across a range of enterprises and supported by enough insight and experience that overall is accepted practices. encouraging mentoring.

Agile 40
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2023 CCaaS Trends, Insights, and Statistics to Know

CIO Business Intelligence

Here’s where Avaya sees the market heading… The Growth of Hybrid Cloud Among Large Enterprises SMBs will continue to benefit from CCaaS this year with the ability to consume advanced capabilities that were previously out of reach. Overall, it’s expected that 60% of enterprises will be using CCaaS by 2025.

Trends 98
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List of the world’s top female futurists (Update #5)

Trends in the Living Networks

With a PhD in Planning and Innovation Studies, and a Master’s degree in Architecture, Urban Design and Urban Planning, Karuri-Sebina has a sound knowledge base for her work as Executive Manager of programs at the South African Cities Network. Gidley’s specialties include educational and youth futures and sustainable urban development.

Study 148