Remove Applications Remove Development Remove Software Remove Unified Communications
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Here's What Businesses Need to Know About UC and APIs

IT Toolbox

Unified communications (UC) is in an interesting phase of development, transforming from simply a workplace collaboration platform into the nexus for powerful business software integrations. Key to that evolutionary step are application programming interfaces (APIs).

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AWS bolsters Connect contact center service with case management features

CIO Business Intelligence

While integrations with third party solutions can offer similar capabilities, AWS claims that these integrations can turn complex, leading to relatively expensive development cycles and agents having to switch between multiple applications or tools in order to service a customer. Collaboration Software, SaaS, Unified Communications

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Thriving in a Cloud, Big Data, Mobility and Security World

Cloud Musings

Context-Rich Systems - Ubiquitous embedded intelligence combined with pervasive analytics will drive the development of systems that are alert to their surroundings and able to respond appropriately. Over time, applications will evolve to support simultaneous use of multiple devices.

Big Data 174
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Will cognitive networks enable better conversations in the future?

Spearline Testing

In parallel, modern enterprise networks have evolved from being mainly hardware-driven to a software-driven fusion of virtual and physical networks. With keen competition in the market, customer experience management is now a vital focus for telecoms and unified communications providers. Connectivity is now a basic need.

Network 60
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Smart Manufacturing Is Cloud Computing

Cloud Musings

They are created in the same computer-aided design (CAD) and modeling software that designers and engineers use in the early stages of product development. A Digital Twin is a virtual representation of a manufacturer’s product used in product design, simulation, monitoring, optimization and servicing.

Cloud 70
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Victus pro Scientia Opus -- Food for the Knowledge Worker: SPC 2008 -- BillG Keynote

Victus pro Scientia Opus -- Food for the Knowledge

His theme was "Business Productivity in the Second Digital Decade," and it contained a lot of (by now) familiar themes: technology megatrends (stock MSFT speech stuff) next wave of business products (stock Business Productivity stuff such as Enterprise Search, telephony to Unified Communications, Business INtelligence, etc.)

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How do CSPs sell more to SMEs?

TM Forum

In developed markets, B2C revenue growth has become anemic at best, as revenue from traditional services continues to decline. These include products such as unified communications; blending office applications, cloud storage, security and communications into a converged ICT offer; supporting the. BT’s.

B2C 130