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Future BSS: CSP requirements in B2B and B2C markets

TM Forum

As a part of our new research assessing BSS requirements, we are exploring the status of cloud migration, future investment requirements and the benefits of using new capabilities such as low-code software development. We would like to ask for your input. take part in our survey and share your views.

B2C 130
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Salesforce certification guide: Roles, paths, exams, cost, training, requirements

CIO Business Intelligence

Benefits of Salesforce certifications Salesforce jobs range from the technical (architects, developers, implementation experts) to those related to marketing and sales. According to a study by Indeed.com , 70% of Salesforce developers in the US are satisfied with their salaries given the cost of living in their area.

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Making self-service Network slice-as-a-Service a commercial reality

TM Forum

The Catalyst is championed by Telefónica and American Tower Corporation, with NTT Data as prime system integrator and supported by participants Akamanta, Blue Prism, Compax Software Development, MATRIXX Software, and Salesforce. Edge-Core providing the top-of-rack switch and border-router white boxes. alt_text.

Network 130
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How to hire the right product manager for your IT needs

CIO Business Intelligence

I can typically tell within the first 15 minutes of a phone call whether or not I’m going to hire someone,” says Cait Porte, who is chief marketing officer at software development company Digibee and has a background in product management. Yes, data is important. No, you don’t need to wait on perfect data to make a decision.

CTO Hire 111
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Telefónica relies on partnerships for a new, open approach to BSS

TM Forum

The new approach is based on agile software development and building a minimum viable product (MVP) with a greenfield strategy. Telefónica hopes to have MVPs for both its B2B and B2C stacks in German within the next few weeks. For example, there will be no new BSS investment for its fixed-line copper business.

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How new business models are shaping CSPs' service operations

TM Forum

One of biggest shifts stems from communications service providers’ (CSPs’) fast-growing use of cloud native systems, developed using modular microservice architectures and DevOps methodologies. Telecoms IT has changed fundamentally over the last decade. This excerpt from our latest report. '. going to all this trouble.

B2B 130
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Digital experience investment grows as CSPs focus on hyper-personalized customer service

TM Forum

Jean Lawrence, Senior Director of Product Marketing at Oracle, discussed in a recent interview why CSPs see improving B2B and B2C digital experience as an imperative, as well as the organizational and technical challenges they face. How has the communications industry’s approach to digital experience changed in the last three years?

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