CIO Business Intelligence
APRIL 4, 2024
To be successful, an AI proof of concept (PoC) project also needs to make good business sense, says CIO Vikram Nafde, CIO at Connecticut-based Webster Bank. Webster Bank is following a similar strategy. For example, the bank’s virtual chat function includes a few dozen use cases. It’s a good accelerator in the beginning.”
Eric D. Brown
MARCH 5, 2024
Change Management : Implement change management practices to support the transition to AI-driven processes. Financial Services: Enhancing Customer Service and Fraud Detection Banks and financial institutions employ AI to transform customer service and enhance security.
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Eric D. Brown
MARCH 5, 2024
Change Management : Implement change management practices to support the transition to AI-driven processes. Financial Services: Enhancing Customer Service and Fraud Detection Banks and financial institutions employ AI to transform customer service and enhance security.
CIO Business Intelligence
APRIL 4, 2023
employers now offer hybrid work, some banks and insurance companies have been slow to embrace this emerging work model. How will hybrid work change the employee experience in the financial services industry? Banks developed the traditional office model, using physical inboxes, outboxes, and carbon copies to transmit information.
Trends in the Living Networks
AUGUST 11, 2022
Cahill’s background in psychology, app creation and change management has seen her develop experiential learning and simulations for over 20 years. Her work at StepBeyond spans futures, strategy, sustainability, governance and risk management, operational performance improvement, leadership development, and change management.
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