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Lessons Learned From The Recent British Airways Outage

Forrester IT

Public memory is short, and the beleaguered traveler is forgiving, but a three-day no-show is extreme. Business continuity. Disaster recovery. [i] Three days of missed bookings amount to a potential additional $105 million loss , to say nothing of the reputational damage and other indirect losses. Redundancy.

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It’s Time To Dust Off Your Pandemic Plans

Forrester IT

During the past week, despite the significant efforts of the Chinese government (including the near lockdown of the city of Wuhan and a travel ban affecting more than 50 million people), the spread of the coronavirus continues. So far there are over 4440 infections and 106 deaths with infections now emerging in several other countries.

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IT Vortex: The Effort to Achieve Net Zero Carbon Emissions is Far More Than a Business Goal

CIO Business Intelligence

That in itself was a significant step that demonstrated IT’s ability to reduce carbon emissions associated with everything from daily commutes to business travel. These include Infrastructure-as-Service, Desktop-as-a-Service, Disaster Recovery-as-a-Service, Security-as-a-Service, and Backup-as-a-Service.

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Disruption Doesn’t Make an Appointment. A Guide for Handling the Unwelcome Knock.

CIO Business Intelligence

The one huge lesson is there’s no bad side to planning to avert pushing the limits of technology capacity, workforce resiliency, and existing business continuity strategies and disaster recovery planning. Follow these steps to both safeguard it and ensure continuity of its process: Activate and engage.

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8 big IT failures of 2023

CIO Business Intelligence

Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.

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Military Tips On Business Resiliency

Cloud Musings

Business resiliency enables organizations that have suffered a damaging incident to bounce back to their former form. This is especially important for small and medium sized businesses because according to Tim Francis, enterprise leader for cyber insurance for Travelers, 60% of all cyberattacks in 2014 struck small to medium-sized businesses.

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What CIOs everywhere can learn from Canada’s nationwide internet outage

CIO Business Intelligence

Staff travelling overseas couldn’t even use their phones.”. Do their systems have failovers to backup systems built in, and do they have things like business continuity plans in place so that when a failure occurs, their people know what to do? Disaster Recovery, Internet Service Providers, IT Leadership

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