CIO Business Intelligence
JUNE 21, 2022
However, capabilities such as Cases are not new and pitch AWS in direct competition with companies such as Salesforce, Service Now, SAP, and Google, which already offer Unified Communications as a Service (UCaaS) and Contact Center as a Service (CaaS ) solutions. Collaboration Software, SaaS, Unified Communications
CIO Business Intelligence
AUGUST 1, 2023
The closest thing in its portfolio is a stake in Aareal Group, a bank that has an ERP software subsidiary, Aareaon, which provides digital solutions for the European property industry. Atos had planned to divide into two publicly listed companies, but on August 1 announced it is taking a different route.
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CIO Business Intelligence
JANUARY 11, 2023
Implementing a consolidated communications platform To overcome the bottlenecks and drive customer engagement to the next level, Journey Beyond launched a contact center transformation, the first step of which was to establish a common unified communications (UC) platform across the business and integrate it with a new contact center (CC) solution.
CIO Business Intelligence
APRIL 8, 2024
Per esempio, tornare indietro da un prodotto di Unified communications and collaboration (anche se qui non vedo il motivo di lasciare il cloud) non è complesso, basta avere un server interno o una farm virtualizzata; se, invece, si riporta in casa un gestionale come l’ERP, occorrono tempo e risorse.
CIO Business Intelligence
JUNE 20, 2022
Customers will have only just got used to the last shake-up, in February, which saw Atos reorganize its activities into three business lines. This business line accounted for just over half of all revenue at Atos in 2021.
Victus pro Scientia Opus -- Food for the Knowledge
AUGUST 3, 2008
Given how busy my July turned out to be, I'll break convention with my 2006 and 2007 posts and summarize the relevant bits at a somewhat higher level than before. Microsoft commitment to "Software + Services" strategy affirmed and re-iterated, then affirmed and re-re-iterated.
Victus pro Scientia Opus -- Food for the Knowledge
MAY 19, 2008
If you license your products under Microsoft's Software Assurance program (SA), you are eligible to use services dollars you receive as a benefit under SA to fund structured SharePoint planning engagements of 1, 3, 5, 10, or 15 days in length to do things like build proofs of concept, conduct architectural design sessions, etc.
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