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Is voice being superseded?

Spearline Testing

* This article is an excerpt taken from Spearline's Whitepaper ' 2020 Global Telecom's Report ' Businesses continue expanding their contact channels, and inbound voice is sometimes seen as outdated in this omnichannel world. Yet the inbound voice is far from obsolete.

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Lessons from 2020, and What to Expect in 2021: An Evolutionary Time in Cyber and Privacy

SecureWorld News

Looking back, it has certainly been a wild ride in 2020. Well, actually, one did: technology, cyber, and privacy are still on the rise and influencing businesses across a wide variety of industries. Looking back on 2020. 2020 gave us lessons, in more ways than one.

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The Increasing Demand for Telecoms During a Pandemic

Spearline Testing

“The demand for telecommunications services during the COVID-19 pandemic, for both business continuity and personal reasons, has never been greater.” ” Data from 2020, however, paints another picture. Article originally published on UCToday.

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The work-from-home employee’s bill of rights

ComputerWorld Consumerization IT

Remote work became the new normal quickly as COVID-19 pandemic lockdowns came into force in spring 2020, and it’s clear that after the pandemic recedes, remote work will remain the norm for many employees — as much as half the deskbound “white collar” workforce, various research firms estimate.

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The work-from-home employee’s bill of rights

ComputerWorld IT Management

Remote work became the new normal quickly as COVID-19 pandemic lockdowns came into force in spring 2020, and it’s clear that after the pandemic recedes, remote work will remain the norm for many employees — as much as half the deskbound “white collar” workforce, various research firms estimate.

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CEO update: COVID-19 and global telecoms

Spearline Testing

Data as of 08 June 2020. Spearline’s business continuity plans are supporting our operations well and we continue to monitor your phone lines, and test your numbers. Countries showing signs of connection failures and audio quality degradation in the past week are included in the table below. 353 28 51460.

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CEO update: COVID-19's impact on telecoms

Spearline Testing

Data as of 21 April 2020. Spearline would like to take this opportunity to reassure all our customers that we have business continuity plans in place which will ensure that we continue to successfully monitor your phone lines and test your numbers. 353 28 51460.