What current service operation investment says about CSPs’ strategies
TM Forum
MAY 26, 2022
However, between 2020 and 2021 we saw categories such as order management and service assurance grow 6%, while service orchestration, product/service catalogs and revenue management (billing/rating/charging/partner) grew at 5%. As a frame of reference, overall OSS/BSS revenues have been growing at about 1-2% year-on-year for the last decade.
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