article thumbnail

Sysco’s recipe for growth centers on IT

CIO Business Intelligence

Recipe for Growth, for which Sysco has earned a 2023 CIO 100 Award for innovation and IT leadership, is based on applying B2C principles to Sysco’s B2B business, and calls for the company to grow 1.5 Like most companies, Sysco traditionally ran its B2B e-commerce business in a bulk reordering fashion.

B2B 72
article thumbnail

Verizon Business Group transforms customer and partner experience

TM Forum

We adopted large-scale automation to augment capabilities and increase agility. The need of the hour was a scalable, agile EA framework to address both business needs and GTS delivery cycles. Verizon can now use actionable business intelligence to drive informed decisions and enhance the customer experience.

Groups 130
Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

article thumbnail

Unified commerce elevates customer experience for Hippo Stores

CIO Business Intelligence

Such a technology strategy has provided the much-needed agility beyond just elevating customer experience and reducing costs. We saw companies that built their technology IP quickly pivot their business models during the pandemic. To gain agility, we had to build technology in-house.

Retail 88
article thumbnail

Kimberly-Clark’s business-first approach to digital transformation

CIO Business Intelligence

When it comes to IT strategy, Kimberly-Clark Global CIO Manoj Kumbhat makes one thing very clear: This multinational takes a business-first approach to digital transformation. All this points to a key remit for Kumbhat: overseeing change management to ensure all employees are in tune with the company’s transformation mission.

article thumbnail

Breaking the Mold: Subhamoy Chakraborti Leads the Digital Transformation of News Media

CIO Business Intelligence

We are working on creating an improved employee experience, and have launched multiple products in B2C space. But when we need to prioritize agility and speed to market as well as for unpredictable load, specifically for new products in B2C side, we opt for cloud.

Media 96