The Accidental Successful CIO
MAY 16, 2018
Airlines run on their IT systems and CIOs have to keep these running. However, when it comes to airlines, their CIOs are spending their time thinking about more practical things like just exactly how to go about keeping their critical IT systems up and running. The Challenge Of Running An Airline. Image Credit: Job Garcia.
CIO Business Intelligence
OCTOBER 27, 2023
Each Hangar houses agile coaches, business analysts, data and analytics specialists, product owners, Scrum masters, software engineers, and user interface designers — all with one mission: to elevate the airlines’ digital customer experience before, during, and after the flight. Experience is not only the cherry on the cake.”
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CIO Business Intelligence
DECEMBER 26, 2023
Both United Airlines and Hawaiian Airlines saw service outages in 2023 resulting from wonky software upgrades, and Southwest ended the previous year with a Christmas travel meltdown blamed on outdated systems. Probably the worst IT airline disaster of 2023 came on the government side, however.
Dataconomy
FEBRUARY 6, 2024
Artificial intelligence and machine learning are no longer the elements of science fiction; they’re the realities of today. Microsoft has reported a 27 percent increase in profit due to its focus on cloud computing and investments in artificial intelligence.
Chief Seattle Greek Blog
APRIL 17, 2017
The ugly episode where United Airlines recently had police drag a customer off a plane is a one example. Burger King intentionally created “TV commercials that cause Google’s voice-activated, artificial intelligence-driven Google Home speaker to start talking about the Whopper sandwich” ( USA Today ). Government cannot.
CIO Business Intelligence
MARCH 4, 2024
In a stark warning, Tanium’s Cybersecurity in Europe report spells out the current threat level in no uncertain terms. “[Across Europe] we are seeing breaches in all industries, from airlines to retail, from banking to manufacturing. And the pace of attacks is increasing.”
CIO Business Intelligence
JUNE 29, 2022
Others see RPA as a stopgap en route to intelligent automation (IA) via machine learning (ML) and artificial intelligence (AI) tools, which can be trained to make judgments about future outputs. Not every enterprise, however, has the budget for this. What are the benefits of RPA? Involve IT early and often.
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